Contact Us

If you have any questions, feel free to contact us using the form below. We look forward to supporting you. We generally respond within 24-48 hours of your inquiry.

Please check our FAQ page and/or Terms Page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.

If you have a question about receiving your tracking number, please be sure it has been 2-5 days after you’ve ordered as that is the general processing time.

If you have a question about switching items, PLEASE provide us with an order number.

If you have any further questions or comments, please do not hesitate to contact us through:

  • Email: support@keenwalking.com
  • Phone: +1 786-540-6620

Notes: Please kindly provide us with your order number or email address. This will help us to check your information and get back to you in the shortest time.

We generally respond within 48 hours, but weekends may take us a bit longer.

Thank you